Spectrum remote controls work with a receiver box that picks up the signal and tells the connected devices how to respond. When you may’t get the remote to respond properly, the problem could be with either device in your set.
Troubleshoot both the remote and the receiver to narrow down the potential problem, and contact Spectrum if you may’t solve the problem with a few easy adjustments.
Common Issues with Spectrum Remote Controls
Sometimes the problem does not lie on the entire remote. But the bits and pieces that’s not working. For instance:
Whichever the problem, you could fix it down below.
Fixing a Spectrum Remote Control
The things you may do to fix your remote control aren’t challenging, but running through the whole gamut of options is good before replacing it. You can avoid contacting Spectrum to discuss returning or repairing faulty electronic components.
Replace the Batteries
Sometimes the problem with the remote control is as simple as drained batteries. Find a pair of compatible batteries and try putting them in the back of your remote. To do this, just slide the back cover off, insert the new batteries, and then put the back on again.
Always push the batteries into place, so they’re firmly against the battery contacts at the top and bottom of the battery area.
This method is unorthodox but previously has fixed remotes for Spectrum customers. ensure to do the steps in order without skipping one, even if they seem a little out of the ordinary.
If the remote isn’t working at all at this point, then you may need to troubleshoot the receiver to ensure the connection between the devices isn’t the problem.
Check for Issues With the Receiver
A receiver can have a few issues that might be affecting the connection between it and your remote. Look at the position and status of your receiver to see whether that might be at fault.
If you’re sure the receiver is working and the space between the remote and it is clear, it may just need a reboot.
