When users attempt to download or try to update applications on their Windows device, they may encounter an error message saying “Something Happened on Our End”. This error halts any ongoing processes in the Microsoft Store essentially stopping the users from completing their objective.
Normally this issue arises when the connection between Microsoft Store’s server and your device gets interrupted. The error may also occur in the device due to incorrect date and time, corrupt files or recent changes in settings.
The most common method to fix this issue is to close Microsoft Store, wait for a while and re-open it. If the issue continues for a longer time,ending the task from the Task Manageror restarting your device may also fix the problem.
How to Fix: Microsoft Store “Something Happened on Our End” Error?
Fixing this error ranges from troubleshooting basic issues like connectivity, entering the correct date and time from Settings or reverting recently made changes in the system to more advanced settings like resetting the cache and reinstalling the Microsoft Store app.
In this guide we’ll be going through each of the fixes that will help you solve the Microsoft Store error.
Set the Date and Time
The first solution to this problem will be tofix the date and time of the system.If the date and time are out of sync or if it does not match with the Microsoft servers, it may cause disruption in services like scheduled updates, timestamping and using online services causing the Something Happened on Our End error to appear.
To set the date and time of the system:
Check Internet Connectivity/Proxy Settings/Reset TCP/IP Stack
Another solution to this problem is to check the internet connectivity and proxy settings of your device. If you have connection issues, or if the proxy settings and the TCP/IP are not configured properly, this may cause disruption in the communication between your device and the Microsoft Store server.
To solve this issue, firstly verify if the internet is up and running on other devices. If they are working fine in other systems,reset the internet connectivityin your device. To do this:
If the above mentioned method does not work,then resetting the IP Stackis your next step. This method fixes anyIP configuration errorand resets the IP protocol settings.
From the Troubleshooter
Another solution to this problem is tolaunch the troubleshooter.Windows’s troubleshooter will first scan your device and then attempt to fix any issues it can. If it fails to fix or find any issues, it will suggest probable causes that may be causing the Microsoft Store error to appear.
