Some of us may encounter this message when resetting Windows, “A configuration change was requested to clear this computer’s TPM.”
If you’re on a laptop, your keypad and trackpad might even freeze, stopping you from moving ahead with the reset process. And, if your using a device that supports touchscreen, the touchscreen feature stop working.
Majorly, this is caused when yourPC cannot load the necessary driversfor controlling your input devices. This restricts all the input signals. So, you may’t use your hardware to choose either Yes or No.
Well, you do not need to scratch your head anymore. In this article, we have brought simple fixes you may carry to solve the problem.
Importance of TPM on Windows 11
A Trusted Platform Module (TPM) is a chip embedded into a motherboard forsecuring computer hardware components. Basically, it uses cryptographic keys to protect your PC from malware and firmware.
Well, the earlier versions of TPM didn’t support all the algorithms, providing weaker crypto agility. However, with the introduction of TPM 2.0, anadditional security layerhas been added to protect your system using a specialized digital signature feature.
Interestingly, you require TPM 2.0 when updating to Windows 11 so that you may run Windows Hello and BitLocker. Basically, these are the features necessary foridentity and data protectionin your system.
However, theTPM device may not be detecteddue to an outdated BIOS or damaged TPM chip. In such a case, you may try these fixes.
What To Do After Getting ‘A Configuration Change Was Requested to Clear TPM’?
When you choose to reset your Windows, you get an option to either keep your files or remove everything. If you decide to remove all your files, you need to choose the second option.
Once you follow the on-screen process, you’ll likely get the message after waiting a couple of hours. Basically, this pop-up is asking youwhether to clear TPM or not.
If your keyboard and touchpad work fine, you may directly choose Yes or No, using either of the hardware. Selecting Yes willdelete all the keys you had created earlier. So, we recommendbacking up your encrypted databefore proceeding ahead.
However, choosing No means, you’re not giving access to clear TPM. When doing so, you might get this same message repeatedly, and the infinite loop continues.
So, it’s better to backup your encrypted keys or files before choosing Yes. But, if you’re not worried about these data, you may directly select Yes as theOS will re-initialize the TPMonce the Windows reset is completed.
