Don’t dig up your receipt and run to make a return just because your Razer Kraken microphone isn’t working. you may make many adjustments to fix the problem and start using the mic.
Often the problem lies in Windows settings or some issue with the Razer Synapse software. Once you track it down, a few clicks could have your headphones functioning normally.
There are a few different versions of the Razer Kraken. For example, here are the most recent models and their features.
However, many people still use older models, like the V2 or the Tournament edition.
Most of the steps you take to troubleshoot the Kraken work the same for any version of the headset. However, the models with the removable mic might take a bit of extra work to ensure all the parts are plugged in and functioning correctly.
Razer Kraken Mic Not Working
To troubleshoot your Kraken, start with the most likely issues. Things like settings and connections often create a situation in which your mic won’t work, even though it’s functioning in and of itself.
Check the Mute Toggle
Most Razer Kraken models have a mute button somewhere on the headset or cable. Locate yours and ensure it isn’t switched to mute.
Check Connections and Clean Headset
Sometimes your connections just aren’t working, so the headset isn’t getting the complete attachment to the computer that it needs to work. Clean your headset and check your connections to eliminate common problems quickly.
Once you know the headset is working and connected to the computer, you may focus on more microphone-specific fixes.
If you’re having trouble connecting with your Kraken, test its cables. Computer headset cables are often twisted, yanked, or pulled around and have a shorter lifespan than many other headset parts.
All you have to do is get a replacement cable that will function with your Kraken and swap it out for the one you already use. If the microphone still isn’t working and nothing has changed, then your cables are probably fine to use.
While you’re troubleshooting, ensure you’re using the Razer V3 Pro in wired mode. It just eliminates an additional source of uncertainty.
