After being unable to send/receive the email messages on Outlook, you might have noticed the little warning sign that displays theDisconnectedstatus. You may even see similar status errors like “Trying to connect” or “Need Password.”
This happens when Outlook is experiencing issues while connecting to its mail server. Sometimes it’s a minor bug, and restarting the Outlook app will resolve your issue.
But, since various other reasons like poor internet connection, corrupt profile, or outdated application can cause this issue, you may need further troubleshooting.
Let’s get into the article to learn what causes this issue and how you may fix it.
Check Your Network Connection
Outlook needs stable internet for it to connect to the mail server. If it’s not the case, you may run into this issue.
Therefore, ensure you don’t have any network connection issues. you may even perform an online speed test to measureyour internet speed.
Some users have reported Outlook to be working as expected after disabling IPv6.
Here’s how to disable it.
Also, you may encounter this issue if you are working inofflinemode. So, disable it to resolve the problem.
Disconnect the VPN Connection
Even if you have a stable internet connection, you may face this issue while using Outlook with a VPN. Connecting to a VPN server can prevent you from connecting to the mail server.
So, disconnect any VPN connection and verify if the disconnected status is resolved.
Repair or Use Another Outlook Profile
Your profile might have been corrupted, due to which you are seeing the disconnected status. So to resolve it, you may repair it.