By default, the Number Pad keys either operate as number keys or keyboard navigation keys and pressing theNUM LOCK key toggles these functions.
However, this behavior changes if an accessibility feature, Mouse Keys, is On. This feature allows you to navigate the mouse through the Numpad keys.
So if Mouse Keys is On and the option Use Mouse Keys when NUM LOCK is set to On (default), the Mouse Navigation function will override the Numbers function.
Change this settingordisable Mouse Keys altogetherto fix your Number Pad.
Change the “Use Mouse Keys when NUM LOCK Is” Option
If you wish to keep the Mouse Navigation function of the Numpad keys, switch the above setting to Off. you may do so from the Control Panel using the steps below:
Now, utilize the NUM LOCK key to toggle between the numbers and the mouse keys.
If you don’t want the mouse navigation functionality at all, it’s better to disable this feature altogether to get the default Number Pads. To do so,
The above solutions should fix your issue in almost all situations. If they don’t, you might have a driver issue. Trymanually updating Windowsto update these drivers if they are available.
It is also possible that yourNum Lock key is not working. ensure that pressing this key toggles its indicator. If not, clean the key using compressed air or brush to remove any dust inside it.
If the key is physically damaged, you may need another keyboard.
Ifsome other keys don’t workin addition to the Numpad keys or only some of the Numpad keys don’t work, it’s likely a hardware issue. Try using another keyboard and see if it works.
If it does, take your original keyboard to a hardware preofessional for any possible repair.
