Were you about to send an important email but, it is now stuck in your Outbox? Well, this error can occur because of several factors likeunstable internet connection, incorrect password credentials, large file attachments,and more.
Fortunately, there are several effective fixes for this issue. So, let us move on to learning more about the causes and fixes of Outlook messages stuck in Outbox.
Why Are My Outlook Messages Stuck in Outbox?
If your Outlook messages are stuck in your Outbox, here are some of the potential reasons.
How to Fix Outlook Messages Stuck in Outbox
Firstly, we recommend that you close Outlook and perform a quick reboot of your device. Try re-launching the app to see if it works. If not, go to your Outbox and double-select the email, and select theSendbutton. you may also navigate to theSend/Receive taband click on theSend Allbutton.
But, if your emails on your Outbox are still not clearing up, you may try these below fixes.
Check Your Connectivity Status
We suggest that you first check your connectivity status on Outlook. Here are some steps you may follow.
If the status bar is still stating that it is disconnected, then this might be aninternet connection issue. you may try turning on/off your router or switching to a more stable internet connection.
Sometimes, your email might containattachment files that exceed the 20MB size limit that Outlook has set.We suggest that you first remove the attached file from the email. you may try sending a link instead or compress/resize the attached files.
If you are still stuck on deleting the email file, you may try enabling the Work Offline feature. Here is how you can do it.
Alternatively, you may also move the email to drafts and try sending the email again.
Configure Your Password
There’s a chance you had changed your password on Outlook Web and might have forgotten to update it on its app version. You might even spot theUpdate Passwordon the below status bar.