Sometimes, you may encounter the “There is a problem with this Windows Installer package” error while trying to install an application through an MSI installer. This error occurs if your system can’t run a script, program, or DLL file necessary for such operations. You will also encounter corresponding error messages in each case:

Even if they are different errors, you need similar solutions to resolve all of them. First, ensure tolog in with an admin accountand run the program as an administrator. Some installers require admin privileges to run properly. Also, make sure that there is enough space to install the application.

Re-register Windows Installer

Windows uses the MSIExec engine to run the MSI installer. If the registration of this engine becomes corrupt, you may’t run such installers. To resolve this issue, you need to unregister and then re-register the engine.

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Restart Windows Installer Service

You will also get this error if theWindows Installer serviceis not running properly or another instance of the installer engine is already running. We recommend checking for both issues at the same time.

Restart your computer and verify if the issue persists.

Re-register Some DLL Files

Like with the MSIExec engine, your system uses many DLL files while running the MSI installers. you may similarly re-register them to resolve any potential registration issues.

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Troubleshoot Compatibility

If the error has the code 1721, it might be because the installer is for a previous version of Windows and therefore is not compatible with your current system. In such cases, you need to troubleshoot for program compatibility.

Install Necessary Windows Features and Updates

The installation of several programs on your system requires certain supporting software components and features. We recommend installing all such programs to prevent suffering from different installation errors. Even if you already have these components, they might have become corrupt, so it’s worth reinstalling them.

You should also ensure to have the latest version of your Operating System. The newer applications require the most updated OS versions to be able to provide better features.

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Re-download the Installer

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troubleshoot-compatibility

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