One of the many convenient functions of Alexa is that it works on devices that act as a music player for many different streaming services. you may just speak the name of what you want to hear, and then music will be piping through the room.
When the music you’re anticipating doesn’t start to play, it’s time to take the device with Alexa out of its spot and begin fixing the problem to listen to your tunes again.
Why Won’t Alexa Play Music?
There are many reasons why an Alexa-equipped device like an Amazon Echo might not be playing music at your command.
No matter why your Alexa device isn’t playing music, there’s a fix. Most problems with these devices are straightforward and quick to fix.
How to Fix Alexa Won’t Play Music
Always start your troubleshooting by seeing whether a quick reset will fix your device and get Alexa back to playing some music for you. After that, check through your account settings, see whether there’s an issue with the song, and check your connection to various streaming services.
Turn on and off the Alexa Device
The first thing you should do is reset the device that you’re asking Alexa to play on. Since there is more than one device running Alexa, you may need to check your manual if it is unusual. For an Amazon Echo, however, you do the following:
It’s essential not to rush the process. You want it to fully shut down before you turn it back on.
Other devices might require removing batteries or other steps. Check the steps for the device you’re using, and follow them exactly. Most electronics have a way to hard reset without actually deleting your settings.
Check That the Song Is Available to You
There are a few aspects to checking whether the song is actually available.
You connect your music apps to Alexa using the app. You should download and install it to your phone before troubleshooting the music service connection.
If anything isn’t connected, you’ll have to log in with your user ID and password.
