If you’re seeing an error code, like CAA20002, on Microsoft Teams, it means that the app is unable to connect with the remote server. This common error code usually pops up when attempting to attend meetings.
Some factors, like using a VPN, an abundance of corrupted cache files, and connectivity issues with the MS Teams account and Windows, can lead to this error. Additionally, logging in from many devices at once can also be responsible for this issue. In a nutshell, this error is mostly related to issues with your MS Teams account itself.
How to Fix Teams Error Code CAA20002?
Before we jump into the solutions, we suggest trying out another version of Microsoft Teams. If you’re experiencing issues with the app version, using MS Teams on a web browser can help. Additionally, disabling any active Ad Blockers can also help fix the issue. But, if you’re still facing errors with it, here are some solutions you may try:
Reconnect Microsoft Teams Account Through Settings
Microsoft Teams can face minor glitches due to connectivity issues with the account. So, one of the first few easy solutions is reconnecting your MS Teams user account with your Windows PC. you may first disconnect it and then reconnect it via Settings.
Here’s how you may do it:
If you haven’t connected your Teams account with Windows, you may follow the methods above and go to the Access work or school page. There, select Connect and add your active Teams account. Doing so will help authorize your account in the Windows account manager and will help fix such minor errors.
Since MS Teams is also tied to connectivity issues, a related error can be due to using a VPN. This is because using a remote server, like a VPN, can disturb or make the connection slower.
So, if you areusing any VPN, access the application/website and turn it off right away. Then, you may verify it by launching MS Teams again.
Clear MS Teams Cache Data
Although cache files are helpful to some extent in loading user data faster, they’re infamous for causing some errors due to corrupted files. So, it’s important to regularlyclear your cache filesto maintain the health of your apps. Here’s how you may do the same for your MS Teams account:
Change Your MS Teams password
Another common reason MS Teams shows the error code CAA20002 is that your account is logged in from many devices at once. you may easily log out of all your devices at once by changing your password.
Here’s what you’ll need to do:
