The Xbox One features a comprehensive suite of online features and services, but it doesn’t always work properly. For example, you may be here looking tofix Xbox One “Double NAT detected.”

The issue seems daunting, and it requires some tech knowledge. Like changing the console’s NAT Type, you’ll likely have to mess with your router’s admin page. Luckily, we’re here to help you, as it’s not as difficult as it sounds.

In specific, the double NAT error often occurs out of nowhere while you’re playing online. The official explanation is that you have two networks trying to assign a NAT category to your Xbox. Typically, it’s the result of wrong configurations when using a gateway (modem/router).

double-nat-detected

Xbox One Double Nat Error

First, you need to understand what “NAT” means. The acronym stands forNetwork Address Translation. It’s the protocol that translates the IP address of various devices in a local network into a single address.

After, the single address goes to the router. At the same time, the router delivers an internet connection to the devices.

Finally, the NAT Type configuration comes innate with your router and ISP and determines how it can interact how your IP addresses (internet-connected devices) interact with other devices:

reset-router

ADouble Nat Erroroccurs when multiple routers or gateways are trying to establish a connection between your Xbox One and the internet.

In simple words, your Xbox console is trying to connect to a secondary router instead of your main router. It’s a security measure rather than an error, but it’s not convenient for gamers.

See, the “Double NAT” message prevents your device from building a steady connection for playing online. As a result, your multiplayer becomes limited or inaccessible.

enable-access-point-xbox

You’ll find a “Double NAT Detected” message on theXbox’s Network menu, and you may’t access online gaming. Alternatively, a multiplayer playtime ended abruptly before seeing the message.

How to Fix Xbox One “Double NAT Detected” Error

Removing the “Double NAT detected” error requires removing the troublesome router or gateway. Alternatively, you’d need to set up your Xbox’s internet connection again.

The troubleshooting works for the Xbox One and the Xbox Series family regardless of the solution. Remember, both generations share interfaces and services.

profile-and-system-settings-1

However, you should be clear on the type of device you have:

general-network-settings

double-nat-detected-error

moca-adapter

powerline-ethernet-adapter